Sandy Pines Recreational Community

MEMBER SERVICE ASSISTANT MANAGER, Hopkins, MI

The Member Service Assistant Manager is a multi-faceted role that includes customer service, office management, marketing and communication responsibilities.

Who We Are
Sandy Pines is a seasonal member-owned recreational community, RV resort & campground 30 miles southwest of Grand Rapids. The resort encompasses 813 acres with Lake Monterey, a 216 acre private lake and an 18-hole golf course. There are 2,200 seasonal member sites including a 54 unit year round condo complex, campsites, cabins and seasonal park model rentals. We employ full time, year-round rangers, maintenance and administration staff, as well as a full time seasonal recreation staff. Park amenities include a splash pad & waterslide, ropes course, disc golf course, mini-golf, 3 remote control car tracks, lighted tennis courts, basketball courts, a baseball diamond, 13 heated bathroom & shower facilities and 3 heated outdoor pools. Sandy Pines is committed to supporting family values through the development and maintenance of a quality Recreational Park for the benefit of its Member families and their guests.

Duties & Responsibilities

Marketing & Communications

  • Writing, composing and updating office forms, handouts and events
  • Writing, composing and updating content and events on our website and social media channels
  • Update Outlook print and online event calendars
  • Copywriting related to park services and information to Members about park news and events through our website, print materials, social media and email marketing campaigns
  • Monitor and respond to social media posts and inquiries
  • Managing and updating content on our Member Service department website page

Member Service & Office Management

  • Assist the manager for the general operation of the Member Service Department including the oversight of day-to-day tasks such as greeting and directing guests, maintaining electronic and hard filing systems and maintaining the office environment
  • Answering main office phone line, responding to phone/email inquiries and appropriate handling of member suggestions and conflicts
  • Responsible for processing member payments, balancing the daily register transactions and preparing daily bank deposits
  • Outlook Calendar Management: setting up meetings with multiple parties, anticipating and resolving scheduling conflicts
  • Assist the manager in scheduling the staffing requirements for the Member Service hours of operation, including Saturdays and holidays during the summer season
  • Assist the manager in maintaining and improving systems for tracking cable/internet utilities, facility rentals and other park services

Working Conditions and Environment
The Member Service Assistant works at our front desk answering phones and handling onsite member visits, payments and inquiries. During the main season we staff a busy office. The noise level is moderate. They may occasionally lift up to 25 pounds handling paper and parcel deliveries. The position also requires them to move around the front desk regularly to retrieve copies, distribute mail and communicate with members.

Required Qualifications & Skills

  • Associate degree or higher in Customer Service, Communications, Marketing or a related field
  • Minimum of two years of relevant experience
  • Excellent computer skills with proficiency in Microsoft Office particularly Word, Excel and Outlook
  • Excellent customer service and communication skills (Must possess a good sense of humor and enjoy working with people)
  • Ability to work in a fast-paced environment
  • Ability to work independently, manage projects and prioritize tasks
  • Proactive, confident and self-motivated
  • Demonstrated writing and organizational skills
  • Able to work effectively on a team and manage Member Service staff
  • Eagerness to learn new systems, technologies and skills
  • Ability to take and give constructive criticism
  • Problem solving and conflict resolution abilities

Preferred Qualifications & Skills

  • Proficiency or a deep interest in digital communication, including but not limited to:
  • WordPress website content management system: Maintaining, updating and composing website content
  • Social Media: Engaging, responding to and posting content through Facebook, Twitter, Instagram, YouTube & LinkedIn
  • MailChimp email marketing: Composing and writing content for member communication
  • SurveyMonkey: Composing member surveys
  • Photoshop & Piktochart: Designing handouts, posters and print materials
  • Ability to question the status quo and improve efficiency when it is lacking
  • Tech-savvy with the ability to use applied technology to improve filing and communication systems
  • Strong interest in community, health and recreation

Salary & Benefits
This is a full time position with benefits. Our work week is Monday-Friday from 8am-4:30pm requiring half days on Saturdays and Holidays during the summer. Salary is $25k to 35k, commensurate on qualifications and experience. The position is open immediately with the goal of having it filled by April 1st, 2017.

Please send your cover letter, resume, a sample of your writing (blog, web copy, press release, letter, event description, etc.) and salary requirements by email to:
Email: josh@sandypines.com
Subject Line: Member Service Assistant Manager Position

Wm. B. Eerdmans Publishing Co.

Job title: Publicity Manager

Eerdmans Publishing, an independent, family-owned publisher, is seeking to hire a full-time Publicity Manager with at least three years of relevant experience publicizing or marketing books—ideally within the religious trade or academic markets.

The Publicity Manager will be responsible for cultivating media relationships and securing media exposure for Eerdmans books and authors, and will help maintain a positive public image for the press. She or he reports to the Director of Marketing and will plan and execute publicity campaigns for each of Eerdmans's 100+ adult and children's titles per year. The Publicity Manager will play the leading role in the writing and dissemination of pitches, press kits, and press releases. She or he is also responsible for supervising the Publicity Coordinator in the management of review copy lists, review copy requests, database maintenance, and the monitoring, processing, and dissemination of publicity clippings. 

This is a full-time, in-house position located at our Grand Rapids, Michigan, offices.

Responsibilities:

  • Creates and executes effective publicity plans
  • Cultivates relationships with media contacts at print, broadcast, and online outlets
  • Serves as point of contact for authors on publicity process
  • Serves as point of contact with outside publicity agencies
  • Creates and sends pitches, press kits, and press releases
  • Pitches and helps coordinate author events and interviews
  • Supervises the Publicity Coordinator role

Desired qualifications:

  • B.A. in communications, journalism, English, marketing, or related field
  • Three to six years of relevant experience in book marketing or publicity
  • Superior news judgment and knowledge of religious and book media landscape (prior relationships preferred)
  • Strong writer capable of crafting compelling pitches
  • Highly organized and able to follow through on initiatives independently
  • Disciplined yet flexible—able to transition quickly between projects and juggle shifting priorities

Compensation and benefits: The successful candidate can expect a competitive salary and benefits, including medical/dental insurance, 401K, and paid time off.

To apply: Send resume and cover letter to pmsearch@eerdmans.com.

COM 616

COM 616 is a strategic public relations partner.  We create and maintain relationships between people and brands by reaching the right audience, with the right message, at the right time.  We are committed to providing value-add communication services that help achieve client’s goals.

Part-Time Public Relations Specialist

Required Skills:

  • Exceptional writing skills
  • Proficient in Hootsuite, WordPress, Squarespace and all major social media platforms
  • Basic design skills using Photoshop, Illustrator and/or platforms like Canva
  • Self-motivated, able to manage multiple projects at once as well as capable of working remotely and in an office setting
  • Ability to remain flexible regarding project needs
  • Capable of identifying potential challenges and developing solutions for improvement
  • Experience communicating professionally with teams, clients and media by email and in person

Required Experience: 

  • 2+ years of public relations experience, at least 1 year of agency experience preferred

Key Responsibilities:

Social Media

  • Develop and review/edit content for internal and client social media channels
  • Create and manage Facebook ads
  • Develop and evaluate monthly social media analytic reports
  • Support the development of social media content strategies
  • Organize and manage multiple projects at once
  • Basic website maintenance
  • Identify and present opportunities to improve client experience and team success

Writing

  • Develop blog posts, articles, PSAs, etc.

Media Relations

  • Support the development of media materials (e.g., news releases, bios, media pitches and talking points)
  • Research and media list development
  • Identify potential media opportunities 
  • Organize and manage multiple projects at once
  • Monitor media results develop monthly media tracking summaries
  • Identify and present opportunities to improve client experience and team succes

Interested?  Email your resume + work or writing samples to Hello@COM616.com.

Richett Media

Richett Media is a small but mighty boutique publicity firm that works with a growing base of local, regional, and national clients in public relations, publicity and digital strategies to amplify their brands and products.

We create effective media campaigns, plan impactful events, craft irresistible media pitches and constantly challenge the traditional PR model to best serve our clients in a rapidly changing media landscape. RM is located in the East Hills neighborhood of Grand Rapids and offers a flexible work environment and scheduling options.

We’re looking for team members who are self-motivated, natural problem solvers and creative storytellers to fill two current openings. If you enjoy getting out of your comfort zone, bringing new ideas to the table and helping small businesses and brands succeed, then this is the place for you!

Do either of these positions sound great to you? Email emily@richettmedia.com and tell her a little bit about yourself, your experience and career goals, and why this job would be a perfect fit. Feel free to include a resume, work samples or anything else that you think showcases your skills and PR passion.

Visit our website for more detail, including pay and many benefits.

FULL-TIME PUBLIC RELATIONS SPECIALIST

Position Requirements: 

  • 2-5 years public relations experience, minimum 2 years agency experience
  • Excellent writing skills
  • Experience pitching the media and securing client press coverage
  • Proficient in WordPress, all major social media platforms, project management systems like Trello and Basecamp a plus
  • Basic design skills using Illustrator and platforms like Canva
  • Self-motivated and able to manage multiple projects at once
  • Ability to remain flexible with a quickly changing schedule/project needs, including some early mornings and weekends
  • Capable of identifying roadblocks and offering solutions for improvement
  • Familiar with a variety of online marketing strategies

Responsibilities:

Public Relations

  • Write PR materials including press releases, client bios, media pitches and other engaging content like blogs, articles and interview talking points
  • Research media opportunities and create media lists
  • Identify new PR opportunities in traditional and digital media
  • Coordinate media interviews, assist on video shoots
  • Organize and manage multiple campaigns at once
  • Manage professional communications between clients, media and internal team
  • Monitor media results and craft campaign reports
  • Seek out opportunities to improve client experience and team success

Social Strategy

  • Write content for internal and client social media pages
  • Create and manage Facebook ads
  • Basic website maintenance
  • Draft blog posts
  • Basic audio/video editing for social and web content
  • Set-up and assist with webinars and digital marketing events
  • Evaluate success based on metrics, Google Analytics, email lists, sales conversions, etc.

Project Management

  • Manage a small team of contractors to ensure everyone is on schedule
  • Foresee challenges and use judgment to course correct
  • Professionally communicate with clients and media by email and in person
  • Assist with video production and client events
  • Professionally represent Richett Media in the community and online

PART-TIME ASSISTANT

  • Remote position for the right candidate
  • 3+ years experience as an assistant in a firm or VA for a business/entrepreneur
  • Excellent writing and customer service skills
  • Proficient in WordPress, ConvertKit, all major social media platforms, project management systems like Trello and Basecamp a plus
  • Experience setting up email newsletters, blogs, assisting online product launches and creating basic graphics
  • Self-motivated and able to manage multiple projects at once
  • Ability to remain flexible with a quickly changing schedule/project needs, including some early mornings and weekends
  • Capable of identifying roadblocks and offering solutions for improvement
  • Familiar with a variety of online marketing strategies

Baker Publishing Group

PUBLICIST, REVELL AND BAKER BOOKS

Baker Publishing Group is accepting applications for the full-time position of Publicist, Revell and Baker Books. In cooperation with in-house colleagues and authors, the person in this position will develop and execute creative publicity plans for assigned Revell and/or Baker Book titles. Characteristic activities include writing compelling press letters and pitch letters for a diverse list of titles, as well as delivering excellent author care, developing and maintaining relationships with media contacts, building media lists and organizing mailings, and securing media and scheduling interviews for each book at the time of release.

Qualifications:

  • Three or more years of relevant publicity experience preferred
  • Experience with securing national, print, and online media including podcasts and blogs
  • Proven organizational abilities, follow-through, project management skills and able to work with tight deadlines
  • Ability to work effectively on many projects at one time
  • Strong verbal and written communication skills to communicate to the internal team, agents, authors and media
  • Travel as needed for select author appearances and appropriate conventions, trade shows, and media trips
  • Conversant in issues and topics of evangelical Christianity and subject matters routinely addressed by Revell and  Baker Books authors, including marriage, relationships, self-help, personal growth, memoirs, biographies, Christian living, and related topics
  • Must have a Bachelor’s degree

Compensation and Benefits:

Commensurate with qualifications and experience. As a full time position, benefits provided include health, dental, group life insurance, short- and long-term disability insurance, paid time off, 401(k) after three months, and others.

To apply:

Send cover letter and resume as email attachments to jobopenings@BakerPublishingGroup.com, including the words “Revell and Baker Books Publicist” in the subject line. Alternately, mail these materials to the attention of “Human Resources/Revell and Baker Books Publicist” at Baker Publishing Group, 6030 E. Fulton Rd., Ada, MI 49301.

Baker Publishing Group is an Equal Opportunity Employer.